SUPPORT
Here is important support information for using AgingLOC effectively. Check out the tips and guides below.
- 1. iOS Update Keeping your iOS device up to date ensures optimal performance, security, and access to new features. Go to ‘Settings’ > ‘General’ > ‘Software Update’ to check if your device is running the latest version.
- 2. Backup To keep your data safe, regularly back up your device. You can use iCloud or iTunes to back up your iOS device.
- 3. App Installation and Deletion You can find and install various apps from the App Store, or delete unnecessary apps from your device. To delete an app, press and hold the app icon and select ‘Delete’.
- 4. Battery Life Optimization To extend your device’s battery life, go to ‘Settings’ > ‘Battery’ to check your battery usage patterns and optimize accordingly.
- 5. Security Settings iOS offers robust security features. To set up Face ID, Touch ID, passwords, and encryption, go to ‘Settings’ > ‘Security’.
- 6. Customer Support If you have any questions or issues, please contact us at the email address below.
Email: app.mediiot@gmail.com
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Additionally, if you encounter any problems, you can get further assistance through Apple Support. We are always here to help make your iOS device usage convenient and secure. Thank you!
[Guidance on Google Play’s app account deletion requirements].
1. app or developer name “AgingLOC by Medi-IoT Co.,Ltd.”
2. prominently indicate the steps a user must take to request account deletion In the “AgingLOC” app, there is a “Delete Account” button on the home screen, which will take the user to the account deletion page. Alternatively, by selecting the “Account” item in the “Settings” menu, the user will see the option to delete their account.
3. Specify the type of data to be deleted or retained and the additional retention period If the “AgingLOC” app keeps data such as the user’s exercise records and dietary habits, the data will be stored on the app server and will be deleted immediately upon request. In addition, the app has set the data retention period to 5 years by default, and the user can request to extend or shorten this period. This information is detailed in the “Privacy Policy” section of the “AgingLOC” app, and users can use the app only after checking and agreeing to this information.
1. 앱 또는 개발자 이름 “AgingLOC by Medi-IoT Co.,Ltd.”
2. 사용자가 계정 삭제를 요청하기 위해 취해야 할 단계를 눈에 띄게 표시 “AgingLOC” 앱에서는 홈 화면에 “계정 삭제” 버튼이 있으며, 이 버튼을 누르면 계정 삭제 페이지로 합니다. 또는 “설정” 메뉴에서 “계정” 항목을 선택하면, 계정 삭제 옵션이 표시됩니다.
3. 삭제되거나 보관되는 데이터 유형 및 추가 보관 기간을 지정 “AgingLOC” 앱에서는 사용자의 운동 기록, 식습관 기록 등의 데이터를 보관하는 경우, 해당 데이터가 앱 서버에 저장되며, 삭제 요청 시에는 즉시 삭제되도록 설정하였습니다. 또한, 앱에서는 데이터 보관 기간을 기본적으로 5년으로 설정되었으며, 사용자는 이 기간을 연장하거나 단축을 요청할수 있습니다. 이러한 정보는 “AgingLOC” 앱의 “개인정보 처리 방침” 항목에서 자세히 설명되며, 사용자는 이 정보를 확인하고 동의한 후에만 해당 앱을 사용할 수 있습니다.
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